Frequently Asked Questions
Find quick answers about CareCred’s training programs, platform features, and how we support care teams and organizations.
- General Questions
What is CareCred?
CareCred is an online training platform designed to support caregivers and care organizations with practical, role-based education focused on quality care and compliance.
Who can use CareCred?
CareCred is built for home care agencies, senior living communities, hospice providers, healthcare organizations, and individual caregivers.
Are CareCred courses self-paced?
Yes. All courses are self-paced, allowing caregivers to learn anytime, anywhere, based on their schedules.
Does CareCred support caregiver onboarding?
Absolutely. CareCred helps organizations onboard new caregivers quickly with structured training designed for real-world care roles.
Are the training programs compliant with industry standards?
CareCred training is designed to align with applicable industry standards and best practices to support compliance requirements.
Can managers track training progress?
Yes. CareCred provides tools to monitor course completion, progress, and training engagement across teams.
Is CareCred suitable for both new and experienced caregivers?
Yes. Our courses support caregivers at every stage—from onboarding to ongoing professional development.
Can training be accessed on mobile devices?
Yes. CareCred is accessible on desktops, tablets, and mobile devices for flexible learning.
How often is training content updated?
Training content is regularly reviewed and updated to reflect evolving care standards and best practices.
How do I get started with CareCred?
You can get started by requesting a demo or exploring our training programs through the CareCred website.
